Frequently Asked Questions

• What areas do you serve?
  We proudly serve Lewisville and the surrounding communities, including Clemmons, Bermuda Run, Winston-Salem, Pfafftown, Vienna, Advance, and Yadkinville—providing reliable plumbing solutions for both suburban and rural homes.

• What is your estimate fee?
  We provide an in-home assessment for $60 for first-time clients. This fee covers the time and expertise of a licensed plumber and is credited toward your total project cost if you choose to proceed. Existing clients are not subject to this fee.

• Do you offer emergency plumbing services?
  While we do not provide 24/7 emergency service, you are always welcome to reach out. We will try to accommodate urgent plumbing needs whenever we are available.  If we’re fully booked or you need urgent plumbing help, we recommend Max Plumbing, a trusted local company offering 24/7 emergency service. We’ve personally referred clients to them and can vouch for their quality and professionalism. 

• Are you licensed and insured?
  Absolutely. We are a licensed and insured plumbing company, led by a master plumber with over 12 years of experience. Our credentials also include  A.O. Smith Certified Residential Water Heater Technician, Delta Certified Pro Installer, and BBB A-Rated accreditation.

• What types of plumbing services do you offer?
  We provide a full range of plumbing services for residential projects and new construction, including kitchen and bathroom remodels. Services include: Installations: Water heaters, tankless heaters, faucets, showers, bathtubs, toilets, dishwashers, and water filtration systems Repairs: Leaks, pressure issues, toilets, faucets, water heaters, and drainage Maintenance: Clogs, sewer inspections, and heater flushes
   
• How do I schedule an appointment?
  You can schedule a service or estimate online through our website or by call/text (336) 479‑5274. We’ll find a time that works best for you and confirm all details before arrival.

• Do you guarantee your work?
  Yes. All of our work is done right the first time and backed by a satisfaction guarantee. We follow local plumbing codes and industry standards to ensure your home’s plumbing is safe and reliable.

• Can you work on both residential and commercial projects?
  Yes! While most of our work is residential, we also take on commercial plumbing projects, providing the same attention to quality, safety, and professionalism.

• Do you provide upfront pricing?
  Yes. After a thorough in-home assessment, we provide a clear and detailed estimate so you know exactly what to expect—no hidden fees or surprise charges.